Twitter Is Losing Utility For Customer Service

I published an article for Know Techie about several airlines that no longer offer customer support via Twitter DM. Expect more companies to follow suit, as Twitter becomes expensive and…

Inauthentic activity and Twitter Blue verification

One of the highly-touted benefits of the Twitter Blue paid verification feature is an alleged reduction in spam and inauthentic activity. While the underlying assumption that adding the requirement for…

Elon Musk & Twitter: a definitive timeline

On October 27, 2022, entrepreneur and erstwhile richest man in the world, Elon Musk, made headlines by investing a staggering $44 billion of other people’s money to acquire Twitter. The…

BuzzFeed News And Twitter Blues

To greatly paraphrase Tolstoy, you can explain anything to a complete ding dong if they know nothing about the topic, but you’ll fail to explain it to the greatest minds…